Information Collection Purposes

Information is collected for the following purposes:

• Completing an activity or transaction
• Website and system administration
• Research and Development
• Tailoring content according to user interests

Information Collected

The website collects the following types of information:

• Financial information
• Web site issued unique identifiers
• Purchase information
• Words contained in a communication
• Web Navigation information
• Computer system information
• Information about interactions with the web site

Information Automatically Logged

Our servers automatically collect logs that may record statistical information such as visitors' IP addresses, type of operating systems, time of visit, web pages requested, etc., and identify categories of visitors by items such as domains and browser types. These usage statistics are are used to improve our websites and maintain site security.

Cookies

Our Site uses cookies to keep track of your session.  We also use cookies in various places to help facilitate multi-page form input where we need to keep track of who you are when moving from one page to the next.  In all cases, cookies are set to expire at the end of your session.

At the current time, we do not use any cookies on our site that live beyond the life of your browsing session.  We may decide to use these "extended life" cookies at some point in the future to help personalize your experience on our web site.

Advertisers

We use an outside ad company to display ads on our site.  These ads may contain cookies.  While we use cookies in other parts of our Web site, cookies received with banner ads are collected by our ad company, and we do not have access to this information.

Registration Forms

Our site's registration form requires users to give us contact information (like their name, email, and postal address), financial information (like their bank account or credit card numbers), and unique identifiers (such as a username).

Contact information from the registration forms is used to provide services, and to provide information about our company.  The customer's contact information is also used to get in touch with the customer when necessary.

Financial information that is collected is used to bill the user for services.

Unique identifiers (such as a chosen username) are collected from Web site visitors who choose to sign up for services.  These usernames are used by the customer to access their accounts.

External Links

This site contains links to other sites.  The PowerWare Network is not responsible for the privacy practices or the content of such Web sites.

Access to Information

We are the only entity who has access to customer provided information.  We do not disclose customer provided information to any outside organizations, for any purposes.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.  For obvious reasons we do not disclose any details concerning our security practices.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving promotional/marketing information from our partners, and us.

1. You can send email to support@powerware.net
2. You can visit the following URL:  www.powerware.net/Support
3. You can send mail to the following postal address:
    
   
   The PowerWare Network
   Attn: Customer Support
   172 Cahill Drive  NE
   Rockford, MI  49341
   United States of America
   
    
   
4. You can call the following telephone number:  +1 (616) 433-3736

Data Quality/Access

This site gives users the following options for changing and modifying information previously provided:

1. You can send email to support@powerware.net
2. You can visit the following URL:  www.powerware.net/ControlCenter
3. You can send mail to the following postal address:
    
   
   The PowerWare Network
   Attn: Customer Support
   172 Cahill Drive  NE
   Rockford, MI  49341
   United States of America
   
    
   
4. You can call the following telephone number:  +1 (616) 433-3736